Introduction
This Privacy Policy describes how EasyBooks ("we," "our," or "us") collects, uses, and shares information about you when you visit our website at easybooks.com, use our services, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.
We are committed to protecting your personal information and ensuring its privacy, security, and integrity. We appreciate that you trust us with your information and we intend to always maintain that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used, and your choices regarding your information.
Last updated: May 25, 2024
Information We Collect
We collect several types of information from and about users of our website and services, including:
Personal Information
- Contact Information: Name, email address, postal address, phone number, and other similar contact data.
- Account Information: Username, password, account preferences, and account history.
- Financial Information: Payment card details, bank account numbers, and billing address when you purchase our services.
- Business Information: Business name, structure, size, industry, and other details about your business.
- Financial and Tax Data: When using our accounting services, we collect information about your income, expenses, assets, liabilities, tax identification numbers, and other financial data necessary to provide our services.
Usage and Technical Information
- Device and Browser Information: IP address, device type, operating system, browser type, browser settings, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website and services, including browsing patterns, search queries, feature usage, and interactions with our content.
- Location Information: General location information derived from your IP address.
- Log Data: Server logs, which may include information like access times, pages visited, errors, and crash data.
Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities on our website. For more information, please see our Cookie Policy section below.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To deliver the services you request, process transactions, manage your account, and enhance your experience with our platform.
- Accounting and Tax Services: To prepare financial statements, tax returns, and provide financial advice based on the information you provide.
- Customer Support: To respond to your inquiries, provide technical support, and address any issues you may have with our services.
- Communication: To send you important service announcements, updates, security alerts, and administrative messages.
- Marketing: To send you promotional materials, newsletters, and information about new services, features, or offers that may interest you, in accordance with your communication preferences.
- Analytics and Improvement: To analyze usage patterns, identify trends, and gather demographic information to improve our website, products, and services.
- Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, security breaches, and other potentially illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
- Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you have given us your consent to do so.
We do not sell your personal information to third parties for their direct marketing purposes.
Cookie Policy
Our website uses cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us provide and improve our services.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Managing Cookies
You can control and manage cookies in various ways. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.
Additionally, when you first visit our website, you will be presented with a cookie banner that allows you to accept, customize, or decline non-essential cookies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: You have the right to request that we erase your personal information, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each email or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular monitoring of our systems for potential vulnerabilities
- Employee training on data security and privacy practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
International Data Transfers
Our services are primarily operated from the United Kingdom. If you are located outside the UK, your information may be transferred to, stored, and processed in the UK or other countries where our service providers maintain facilities. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing agreements and/or data transfer agreements.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 18 has provided us with personal information, please contact us at privacy@easybooks.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to check this page periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We will respond to your inquiry within 30 days.
